DAOC’s administrative dental assistant certificate program is a 10-week training program designed to prepare students to oversee patient services, dental office management, and the important behind the scenes duties that keep a dental office running smoothly.
Administrative Assistants interact with both patients and the dental team, perform administrative office duties, obtain health histories, and maintain records. They must have strong customer service, computer software and telephone skills, and they must know the technicalities of dental insuring and billing. Dental administrative assistants must recognize the signs and symptoms of dental problems. Admin Assistants have to understand dental terminology and be able to use computer programs for dental offices. Dental administrative assistants need to master both recall and filing systems. Good communication skills and interpersonal skills are needed to work with nervous patients and dentists under stressful conditions. They also need to have great phone skills as they are the first interaction with a potential new patient.
Students will learn HIPPA, dental terminology, dental charting, basic dental billing /codes, Dentrix, Open Dental, and Eagle Soft dental software management. Basic front desk duties, schedule patients, understanding recall systems.
No Board Exams are required.
HOURS & ADMISSION REQUIREMENTS
The Administrative Dental Assistant Program is 10 weeks long (200 clock hours). Lectures are 1 day a week and are held in classroom A or Classroom B on Tuesdays 9:00 a.m. until 5:00 p.m. There is a total of 80 classroom hours (lecture). There will be no more than 10 students in each lecture classroom.
Students are required to complete a minimum of 120 training hours. The training hours are to be scheduled and completed at the Academy Tuesday through Thursday 830 a.m. until 5:15 p.m and on Friday and Saturday 8:30a.m. until 3:15p.m. You are required to schedule l training hours 1 week in advance. Days and times are optional. Students may choose the morning shift 8:30 a.m. – 12:30 p.m. or the afternoon 1:00 p. m. -5:00 p.m.
Students must be at least 18 years old or older, and have a high school diploma or GED.
TRAINING PROCESS & FACILITIES
Classes are held in a modern and state of the art, functioning dental practice as well as a traditional classroom. This gives the student hands-on experience in all areas of dental assisting. Lecture portions of the course are held in the administrative areas which are equipped with multimedia equipment and seats 10 -18 comfortably. Students will review slides and ask questions as needed. Hands on training portions of each class will be held in a front dental office setting in an actual dental practice in the school giving the student hands on instruction in a functioning dental practice. Instructors will divide students into groups and rotate those groups to role play various roles of the administrative dental assistant.
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We accept appointments Monday-Wednesday, Friday & Saturday from 9:00am to 1:30pm.